If you use a headset, you can set up your phone so that all calls use. Connecting and provisioning polycom vvx 300 series phones. Your polycom vvx 300 series phone is equipped with six programmable line keys. Polycom vvx 310 how to setup sip credentials so i can use phone hi steffenbaieruk, ive asked a question quite similar to this in the past but i could not figure out how to get my voip provider working on my polycom phone. The phone must join the wireless network by connecting to a wifi access point ap. Set up voicemail on your polycom vvx hd phone comcast. Polycom vvx 300 and 310 business media phones users guide version 5. Polycom vvx 501 and vvx 601 user guide proconnect support.
Configuring and signing into the vvx 300 phones calltower. How to set up the polycom vvx 400 business media ip phone and start making voip calls with your provider. Contact broadlinkone for all your business internet and communications needs at 18557804200. Complete how to guide for polycom vvx 300310 sados. Polycom vvx 500 left compared to the polycom vvx 600 right.
Do not disturb do not disturb instantly routes all your incoming calls to your voice mailbox, but still lets you. We have it in ip 320 the audio port or headset is there any same port for vvx 300. Depending on your phone system, you may be able to add more than two people to your call. Page 1 polycom vvx 400410g initial setup front back page 2 2. Hover over the extension you are adding the device to and click the pencil icon. As you set up phones for use in purecloud, you specify the provision phones for purecloud voice. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has. The manual is no help at all just says that the pdc has to be installed and the phones have to be configured. Calltower supports and this document details the configuration of the following polycom vvx models only.
Aug, 2019 the polycom vvx 411 ip phone will accept 3 different types of headset. Before you can set up a phone, you must have followed the enroll phones workflow in the customer portal. We are the global communications company that powers authentic human connection and collaboration. The phones look the same, but the vvx 300 and 301 have 10100 ethernet ports and the vvx 310 and 311 have gigabit ethernet gbe ports. Improve productivity for cubicle workers and call center operators through an intuitive easy to use user interface. Conference calls polycom 3235 view missed calls soundpoint ip series, vvx 300 view missed calls vvx 400 deskphones polycom phones view missed calls vvx 500, vvx 600 ringcentral. Provisioning a poly vvx 300301 or vvx 310311 nextiva support. Answering multiple calls with one line key programmed for your extension. Optional to install the phone on a vertical surface, use the polycom wall mount bracket. If you did not purchase your phones from nextiva, please follow these setup steps.
You can adjust the heightviewing angle of the phone to three different levels. Basic set up of your polycom vvx series phone includes connecting the handset connecting the phone to a power source, if needed connecting the phone to your network additional connections include daisy chaining the phone and a computer connecting an expansion module. If the phone is on our boot server but has not rebooted. Just as with other calls, you can hold and resume conference calls. Dec 15, 20 polycom has now made the vvx series phones as lync server compatible.
The polycom vvx 300 is an expandable business media phone that delivers crystal clear communications, enhanced collaboration and personal productivity. The first task you should do is change your password then set up a. Polycom vvx300 3cx software based voip ip pbx pabx. To use a polycom vvx d60 ip handset, you need a vvx series deskphone on your lan to connect the d60 base station to. The polycom vvx300310 desk phone provides a powerful, yet flexible ip communications. Pioneer vip is packed with many advanced features that will enhance your daytoday business activities and make your life easier. Contact broadlinkone for all your business internet and communications needs at 18557804200 skip navigation. Volume control can be found at the bottom below the dial pad. Manual provisioning setup of the polycom vvx 300 310. Thats where we come in, with solutions that avert open office perils. Reduce deployment and maintenance coststhe polycom zero touch provisioning and web based configuration tool makes the vvx 300 simple to deploy, easy to administer, upgrade, and maintain leverage previous it infrastructure investmentsdeploy vvx 300 business media phones on your existing network without needing to upgrade your call control. The 300 and 400 models are identical to the 310 and 410 models except the integrated ethernet switch port on the back of the phone is 100mb instead of 1gb which means the pc plugged into the phone would be limited to a 100mb connection to the network. Press the message center button to access your voice mailbox. The phone will attempt to boot up and configure the settings of the user assigned to the phone.
Polycom vvx 300 ip business poe telephone power supply included. You can use the wifi setup utility within the settings app to scan for access points that are nearby, identify the correct access point by its broadcast ssid. You can set up a conference call with two other people. Depending on how your phone is set up, you may have one of those keys programmed for your extension, or you may have two or more keys programmed for your extension. Poly studio x family delivers radical simplicity to your meeting rooms. Polycom vvx 300 ip business poe telephone power supply. The instructions below are intended for users on the fluentsteam phone system, and may not be applicable for devices on other platforms. For more information on using our platform, please visit our website or. Jan 03, 2020 provisioning a poly vvx 300 301 or vvx 310311 with nextiva. It also explains how to program system settings for your desk phones. Vonage business cloud answer polycom vvx series phone setup. Below are instructions for settingup your new polycom vvx 310 phone. The polycom vvx 300 is a lowcost quality 3rd party phone that is well integrated with the wave ip feature set for customers that already have this set deployed. In this article, we will discuss every thing you can and should know about polycom vvx 300310 ip phones.
Polycom vvx 300310 owners manual intermedia knowledge base. Vvx300 and polycom desktop connector poly community. Setup was relatively easy using the interface through my browser, and was able to customize the phones settings and features to my liking. Polycom vvx 300 ip business poe telephone power supply included renewed polycom vvx300 series business media desktop phone, poe 2200465025 power supply not included. If you are assigning contacts to a favorites list on polycom vvx 300 310 phones for speed dial, then press the up arrow hard key or home. Oct 20, 2014 unboxing and basic setup for polycom vvx phone.
The vvx d60 wireless handset, cordless sip phone is an ideal solution for small businesses, retail environments. Polycom vvx 500, vvx 600, and vvx camera user guide ucs 5. Polycom vvx 300 and vvx 310 user guide polycom support. Sep 09, 2016 below are instructions for settingup your new polycom vvx 310 phone. The polycom vvx d60 wireless handset complements the portfolio of polycom vvx business media phones by offering the convenience of cordless with a simple addon device without losing the sip features of the vvx business media phones. The phone has a 12key dial pad and buttons for transfer, mute, hold, voicemail, headset, and loudspeaker. This tutorial is for users who want instructions on how to use the polycom quick setup qsetup menu to activate the phone for service. Standard wired headset with an rj9 square type jack. View recent calls clearing recent calls clearing message indicators sorting recent call entries sorting entries by call type. I had a pair of polycom vvx300 sitting here from an old 8x8 account. Provisioning a poly vvx 300 301 or vvx 310311 if you purchased your new phones directly from nextiva, you are all set. Polycom has made it easy for you to set up the vvx d60.
These new devices, along with the vvx 600, complete polycoms comprehensive line of business media phones. For polycom phones, the password 456 should work under the following circumstances. If your phone is set up with multiple lines, select the line to apply forwarding to. What to do if the default 456 password does not work. You can use the wifi setup utility within the settings app to scan for access points that are. This user guide will show you how to setup and use your new. Polycom vvx 300310 series business media phones are a powerful entrylevel business media phone for todays smalltoenterprise level workers.
A factory reset is only required if the phone was used with a prior service provider. Plug the other end of the short cord supplied with the expansion module into the aux 1 port on the expansion module. Configuring your phone using the web configuration utility. Vvx 410, vvx 500, vvx 600, vvx 1500, vvx 310, vvx 400. How do i configure a polycom vvx 400 business media ip phone. The first task you should do is change your password then set up a new greeting. You can choose from a variety of time and date display formats, including options to display the day, month, or year. This video provides instruction on how to plug in the polycom vvx 300 phone and describes the layout and buttons on the phone. You should be able to make a test call after ensuring that the user has been assigned to the device, and that the phone is receiving an ip address.
Learn how to easily connect a wired, wireless or usb headset to your vvx 411 ip phone in minutes. Solution home phone polycom vvx business media polycom vvx 300 310. Prerequisites telephony admin role as you set up phones for use in manually configure the provisioning information for the polycom vvx phone. Plug one end of the short cord supplied with the expansion module into the aux port on the phone. I was able to factory reset them and get into the gui to set the phone up but for the life of me i cant get this thing to make or receive calls. Truvoice hd500 deluxe single ear noise canceling mic office. Assigning favorites on polycom vvx 300310 to speed dial. Manually configure the provisioning information for the. Do not disturb do not disturb instantly routes all your incoming calls to your voice mailbox, but still lets you make calls and use other telephone features. The phone can also connect to a phone service over a wifi network using a polycom wifi usb adapter. Provisioning a poly vvx 300301 or vvx 310311 nextiva.
Vvx 301, 311 desktop ip phones polycom 6line small. Noise canceling call center headset compatible with polycom ip phone vvx series, cx series and soundpoint series. This guide will walk you through setting up enrolling a customerprovided polycom phones to work on the megapath voip network. See the polycom user guide or the polycom vvx phone documents on polycom. To resume the conversation, press the blinking line key and begin speaking. The following table displays the phone icons and status indicators that display on the vvx 201 business media phones. Reduce deployment and maintenance coststhe polycom zero touch provisioning and web based configuration tool makes the vvx 300 series simple to deploy, easy to administer, upgrade, and maintain. An icon that you can select to access a function, feature, setting, or application. Manual provisioning setup of the polycom vvx 300 310 print modified on. The examples and screenshots below are using the vvx 501 model.
When voice mail answers youll be prompted for a password. Polycom vvx 101, vvx 201, vvx 301, vvx 311, vvx 401, vvx 411, vvx 501, vvx 601 compatible wireless headset with ehs cord. May i know which port in the vvx 300 we can set up a headset or speaker or amplifier. Polycom recently announced the entrylevel vvx 300, the midlevel vvx 400410, and two expansion modules designed specifically for vvxs. Contact broadlinkone for all your business internet and communications needs at. The following topics will help you with common questions related to using your polycom phone. Vvx business media phones have various icons and status indicators that display the status of the phone whether you are in a call or the phone is idle and not in use. Conference and 3way calls on the polycom vvx 300 310. Simplicity and easeofuse the vvx 300 phone brings highquality, cost effective solutions to any environment through advanced uc features. View online or download polycom vvx 300 user manual. Polycom vvx 300 and 310 customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Polycom vvx 300, 310, 400, and 410 business media phone administrators guide 2 note. After you connect a headset to your vvx 411 ip phone you can set up your phone to use the headset automatically when answering and placing calls.
The polycom vvx 300 has a grayscale backlit display 208 x 104 resolution and matte color design. Manual provisioning setup of the polycom vvx 300310. Vvx d60 sipbased wireless handset polycom cordless voip. While the phone is counting down to restart, press the cancel button, then setup. Polycom vvx series ip phones purchased from vonage business are delivered and are ready for use. You can choose from a variety of time and date display formats with your polycom polycom vvx 300 310 phone. Polycom has introduced the new btoe better together over ethernet application to support. See the polycom user guide or the polycom vvx phone documents on for more. The following types of icons are available on vvx phones.
View and download polycom vvx 300 user manual online. Configure polycom vvx series phones to work with lync server. I never could get it to pull the registration direct from my 3cx server. Polycom vvx 300 and 310 business media phones users guide. Polycom vvx 300, 310, 400 and 410 business media phone. Supported ethernet switches on phones the vvx 300 and 400 have a twoport 10100 mbps ethernet switch.
Despite this, the vvx 300 has all the basic call functions needed for business communications. The polycom vvx 300 is an entrylevel phone suitable for users who handle low to moderate call volume. Once you hear the dial tone, dial the extension you wish to intercom and press enter. Polycom vvx 3011 layout 18007526110 polycom vvx 3011 mute home message navigation headset hold transfer speaker volume soft keys programmable keys keys message waiting your display layout may differ. This user guide will show you how to setup and use your new pbx phone system andservice. The polycom vvx300310 desk phone provides a powerful, yet. Every effort has been made to ensure that the information in this manual is accurate. The vvx 310 and 410 have a twoport gigabit ethernet switch. I downloaded the pdc but computer still not communicating with phones. It will ask for the administration password the password is 2580. Hi i would like to know how to setup the sip credentials on my polycom vvx 310 so i can start using my phone to make and receive phone calls. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has been qualified before deploying new software. This document details the configuration of the following polycom vvx models only. Any polycom vvx 300 series, vvx 400 series, vvx 500 series or vvx 600 series phone can support a vvx d60.
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